Bugify is used to track issues within projects for companies. Any number of issues can be tracked. All of the paid versions also allow an unlimited number of users so Bugify can be used by large, medium and small companies. Installation and use of Bugify is more complicated than most other apps. Ideally a company using the app would have an IT department to deal with installation and maintenance. Customer service call centers and similar departments could benefit from Bugify.Show more screenshots »
Bugify was founded in 2011 in Auckland, New Zealand by Frondiz Limited and has undergone numerous updates and enhancements in 2012. For example, the hosted feature was introduced in early February of 2012. The app is not seeking popularity with the general public but is instead targeting specific types of companies.
Bugify has launched an installable version. This will be an attractive feature to companies that want issue tracking software but don't want their information hosted on the servers of another company. Bugify also comes with iOS and Android apps.
Bugify requires a considerable amount of time to learn. Bugify users will likely benefit from experience in the area of issue and bug tracking when using the software for the first time. Bugify allows potential users to try out the software for free on their site. Users do not even have to provide their e-mail address or any other info to try the demo. A blog and a FAQ also help users navigate the software. Once users become more familiar with it, the convenient drop down menus make it easy to use.
To try the demo version of the software, the user doesn't even have to register. A user name and password are provided on the site and the user can try out the software immediately. Registration for one of the full versions requires you to fill out your name, country and organization name. You must also agree to the terms and conditions. From there, the user must choose one of the packages.
A trial version is free for an unlimited amount of time. However, it is restricted to one user and one project, so it would not be very useful to companies. The Small package costs $10 a month and is limited to five projects. An unlimited amount of users and issues come with all the paid packages. The Medium package costs and allows 30 project. The Large package costs $49 a month and allows 150 projects. Storage space ranges from 10 MB for the trial version to 5 GB for the large version.
The app is recommended for customer service call centers and other departments or companies with a large amount of issues to resolve. It is suitable for companies that also have at least one dedicated IT person to help with installation and other issues. It is more technically complicated if the user wants to install the software on his or her own servers. At the start, the service is hosted on Bugify servers.